Once you have your quotation to confirm your order we will ask you to pay a small deposit.
After paying your deposit, we will book a template for you on a date that is convenient for you. If you decide not to go ahead and if the template has not taken place yet, we can refund you your deposit but will keep a £15 admin charge.
Templating takes between 1-3 hours. Here we confirm everything with you and finalise it all before the installation.
After the template we will set a date with you for installation over the phone. The final payment is required latest the day before the installation.
Installation takes up to 3 hours. You will then be asked to sign off using a satisfactory form to say you are happy with the installation.
You can now enjoy your worktop.
If any problems do arise we offer a 25 year guarantee so if there is an issue, contact us on our email
We are confident that our worktops are durable and long lasting but to offer our customers peace of mind we provide a 25 year warranty on worktops that are fitted by us.
Yes we do! When you request your free quote, simply let us know which samples you’re interested in by including them in the additional requirements box at the end. We’ll take care of the rest and have your samples shipped to you in no time!
Follow our Pre Templating Checklist to ensure a smooth template.
Granite is a natural stone whilst Quartz is man made. Granite needs to be sealed whilst quartz does not. But both are durable and it really depends on the style you prefer.
Read our helpful blogs on maintaining and caring for your worktops.
5-10 working days
You can make changes up to the templating change but prices may change in accordance to this. Once the template is complete you cannot make any more changes.
Our warranty section has all the information you need to make a claim. In case you feel that the defect was caused due to a job not well done on our end, our friendly customer service team is always available to assist you. So, just give us a call or drop us an email, and we’ll take care of everything for you.